Terms of Use

What These Terms Cover

These terms explain how you can use the Talon Mechanical website and what you can expect when you reach out to us through it. When this page says "we", "us", or "our", it means Talon Mechanical. By browsing the site, filling out a form, or calling the number listed here, you agree to the terms below.

If you do not agree with something on this page, please do not use the site. You can always call us at (503) 334-9584 and talk through your heating or cooling question directly instead of using the website.

Using This Website

This site is here to help homeowners and businesses learn about our AC repair, AC replacement, heat repair, heat replacement, HVAC maintenance, commercial HVAC, and emergency HVAC services, and to get in touch with us. You are welcome to read, share, and link to any page on it for those purposes.

Please do not use the site in a way that could damage it, interfere with other visitors, or send us false information. That includes submitting forms in someone else's name, trying to break into parts of the site that are not public, or using automated tools to copy its content in bulk.

Information on This Site

We write the articles, service pages, and guides on this site to be helpful and accurate, but they are general information about heating and cooling systems. They are not a diagnosis of your equipment. Every system is different, and the right answer for yours depends on what we find when we look at it.

Before you act on something you read here, especially anything involving gas, electrical, or refrigerant work, call us or have a qualified technician take a look. If you smell gas or suspect a safety problem, leave the area and contact your gas utility or emergency services first.

Diagnostics and Estimates

Contacting us through this site or by phone does not create a service agreement. A lot of the time we start with a conversation over the phone, checking things like the fan and the breaker box with you, to work out whether a visit is even needed. Work begins only once we have agreed on it with you.

We offer free onsite diagnostics, though terms and conditions may apply, so call (503) 334-9584 for details before you book. For jobs more than 25 minutes away from us, there is a charge for the visit, and we will tell you about it up front.

Our 30-Day Guarantee

We guarantee our work for 30 days. Here is how that works in practice:

If our repair was wrong, we make it right.

If we fixed something incorrectly or misdiagnosed the problem and your system quits within 30 days, we come back out and make it right at no charge. A mistake in our work is ours to absorb, not yours.

If something new breaks, we reevaluate first.

Older systems sometimes have more than one worn part. If your system stops and it turns out a different component failed, unrelated to the work we did, we will explain what we found and that repair may be billed as a new job.

Links to Other Websites

This site links to a few outside pages, such as our Google Business Profile and our Yelp listing, so you can see what others have said about us or leave a review. Those sites are run by other companies under their own terms and privacy policies, and we are not responsible for their content or how they handle your information.

When you follow a link off this site, you are leaving our website. If you want to come back to the home page, you can always return to talon-mechanicalhvac.com.

Your Information

When you send us your name, phone number, email address, service address, or a description of your heating or cooling problem, we use it to respond to you and to schedule and complete the work you asked about. Our privacy policy explains in more detail what we collect, how we use it, and the choices you have.

Site Content and Photos

The text, photos, and logo on this site belong to Talon Mechanical. Most of the photos show real equipment from real jobs we have worked on. You are welcome to share a link to any page, but please do not copy our content or images to use on another website or in advertising without asking us first.

Availability of the Site

We work to keep this website running and up to date, but we cannot promise it will always be available, error-free, or current. Pages may change, move, or be taken down as we update our services. If a form does not seem to go through, please call us at (503) 334-9584 so your request does not get lost.

Changes to These Terms

We may update these terms from time to time, for example when we add a service or change how our diagnostics or guarantee work. When we do, the updated version will be posted on this page. Using the site after a change means you accept the updated terms, so it is worth checking back now and then.

Contact

Questions about these terms, our guarantee, or anything else on this site: email us at [email protected], call or text (503) 334-9584, or send us a message through our contact page. You can call us any time, and we take emergency calls.